Legal
Cookie Policy
This Cookie Policy explains how Futura Tickets S.L. ("we", "us", or "our") uses cookies and similar technologies to recognize you when you visit our website, use our app, or interact with our services. It describes what these technologies are, why we use them, and your rights to control our use of them.
Last updated: 28/05/2025
1. What are cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) by websites you visit. They are widely used to make websites work, improve your experience, and provide information to site owners.
Similar technologies, such as pixels, tags, local storage, and scripts, may also be used and are covered by this policy.
2. Why do we use cookies?
Futura Tickets uses cookies and related technologies to:
- Enable essential website functions and security
- Remember your preferences and language
- Facilitate login and account management
- Analyze site traffic, usage patterns, and performance
- Personalize your experience and content
- Enable social media sharing and marketing features
- Improve our products and services
3. Types of cookies we use
- Strictly Necessary Cookies:
- These cookies are essential for you to browse our website, log in, and use secure areas. Without them, some services may not function.
- Performance & Analytics Cookies:
- These cookies help us understand how visitors interact with our site (e.g., Google Analytics). They provide statistical information so we can improve usability and content.
- Functionality Cookies:
- These cookies remember your choices (such as language or region) and enhance your experience.
- Advertising & Targeting Cookies:
- These cookies may be set by us or third parties to deliver relevant ads or measure campaign effectiveness. They may track your browsing activity across websites.
Specific cookies we use today
This is the actual list of cookies active on Futura Tickets, grouped by category. Analytics and marketing cookies only load if you accept that category in the preferences panel — before your decision, they are not activated. Third-party cookie names and durations are those published by each provider (Microsoft, Google, Meta, TikTok, Stripe) and may change if they update their technology.
Necessary (always active)
| Cookie | Proveedor | Finalidad | Duración |
|---|---|---|---|
| futura_cookie_consent | Futura Tickets (own) | Remembers your cookie decision | 1 year |
| auth_token | Futura Tickets (own) | Keeps you logged in | 7 days |
| mp_accessToken / mp_refreshToken | Futura Tickets (own) | Authentication and session renewal | Session |
| MP-XSRF-TOKEN | Futura Tickets (own) | CSRF protection (verifies requests come from you) | Session |
| futura-theme | Futura Tickets (own) | Remembers your light/dark mode preference | 1 year |
| __stripe_mid, __stripe_sid | Stripe | Required to process payments securely and prevent fraud | __stripe_mid: 1 year · __stripe_sid: 30 minutes |
Analytics (only with your consent)
| Cookie | Proveedor | Finalidad | Duración |
|---|---|---|---|
| _clck, _clsk, CLID, ANONCHK, MR, MUID, SM | Microsoft Clarity | Anonymous heatmaps and session recordings to improve the site | Between 1 day and 1 year depending on the cookie |
| _ga, _ga_*, _gid and Google Tag Manager cookies | Google (Tag Manager / Analytics) | Traffic statistics and browsing behavior | Up to 2 years |
Marketing (only with your consent)
| Cookie | Proveedor | Finalidad | Duración |
|---|---|---|---|
| _fbp, _fbc | Meta (Facebook Pixel) | Measure campaign effectiveness and show relevant ads on Meta | 90 days |
| _ttp | TikTok Pixel | Measure campaign effectiveness on TikTok | 13 months |
4. Third-party cookies
We may allow selected partners to place cookies on your device when you visit our site, for example:
- Analytics providers (Google Analytics, etc.)
- Social media platforms (Facebook, Twitter, LinkedIn)
- Payment providers and security services
These third parties may use cookies in accordance with their own privacy policies. We do not control third-party cookies and encourage you to review their policies.
5. Cookie management and preferences
Upon your first visit to Futura Tickets, you will see a cookie banner or pop-up requesting your consent to use non-essential cookies. You can:
- Accept all cookies
- Reject all non-essential cookies
- Customize your cookie preferences at any time through our Cookie Settings panel
You can also manage cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that disabling cookies may affect the website's functionality and your user experience.
6. How long are cookies stored?
Some cookies are "session cookies," which are deleted when you close your browser. Others are "persistent cookies," which remain on your device until they expire or are deleted.
Details on the retention period for each cookie type can be found in our Cookie Settings.
7. Updates to this Cookie Policy
We may update this policy from time to time. Any significant changes will be communicated on our website or via email. Please review this policy periodically to stay informed.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact:
- privacy@futuratickets.com
- Postal address
- Futura Tickets S.L., Madrid, Spain
By continuing to use our site, you consent to the use of cookies as described above (subject to your preferences).